Why Computrad?

Excellence in Managed IT Services

Computrad Europe – the leading provider of Managed IT Services and IT support

Computrad get things running smoothly. With our Managed IT Services and IT support services, we’ll ensure your applications and infrastructure perform to the standards your business expects.

Our Approach

Computrad's philosophy of Managed IT Services excellence is not just a nice marketing slogan. Computrad understand that to deliver the best Managed IT services to our clients we need efficient business processes and also to ensure that we recruit and retain staff who are truly committed to delivering to the client our excellence in IT Managed services. Computrad have applied the same commitment to customer service by ensuring rigorous processes are in place to guarantee all of our client’s satisfaction. The Computrad difference is in it's approach and methodology of exceeding IT Managed services standards set by the rest of the industry. This includes a re-investment on an annual basis of profits to training, systems, staff customer service training and engineer accredited technical training so that we can confidently continue to deliver exceptional service levels.

Whilst most companies pay lip service to high service levels, Computrad actually spend the time and effort over and above any other Managed IT Services providers to ensure that we actually deliver it. All of this is what leads to Computrad achieving over a 96% client retention ratio.

US Military Accredited

Thanks to our unique approach, we’ve established ourselves as an industry leader and since 2003, we’ve been the only network integrator in Europe employed by the US Military. Together, the US Army, Air Force and Navy make up the world’s largest IT customer.

GSA Schedule

US Military Accredited We’re the only Networking and IT Resellers who are GSA Schedule Holders in the UK and Europe – we’re authorised and accredited to supply IT Infrastructure products and services to the US Army, US Navy and US Airforce. We deal with over a hundred separate divisions of the US Military and our Federal sales division serves the US Government community located in the UK and European/Middle Eastern Theatre, and also in Mainland USA.

Our GSA Contract number is GS-35F-0456N.

Our federal work

Our Federal Sales Divison works with the US Government's mission across the US (CONUS), European and Middle Eastern (OCONUS) Theatres to help them maintain and increase their efficiency, and we deal with numerous military and federal government agencies. We always aim to supply the best value integration services, in accordance with US Government cost-effective pricing regulations.

Award Winning Service Levels

Computrad were the winners of the IT Supplier of the year at the 2012 EGR Awards. We are proud of this award and see it as a testament to the excellence in service delivery that we provide all of our clients.

EGR Winners 2012

Computrad at the 2012 EGR Awards

Our people

IT can often be something of an afterthought for new startups – but as your business grows, its impact on your business becomes all too apparent. It takes strategic thinking to implement the optimum infrastructure and put safety procedures in place to minimise the disruption when things go wrong.

And that’s why more and more businesses are employing external teams of IT specialists instead of relying on one or two staff members – there’s no need to worry about what happens when that person leaves and there’s no need to find cover their holidays. And you get to stay abreast of IT developments and how they could help your business.

Of course, we want to provide you with the highest quality managed services and IT support, and to that end:

We invest in our staff and their training, and reward them based on your feedback.
We train our staff in all the latest technologies so they’ll always be able to give you the most appropriate advice.
We cover a broad range of disciplines. From security specialists and data recovery consultants to networking engineers and IT Directors, our staff can help cover every eventuality.
We only employ the best. Thanks to our exacting recruitment standards, we know the hard-working, knowledgable experts that work for us constitute the elite. And of course, our staff are your staff.
We manage our customer relationships. Every job is easier, quicker and more efficient when you enjoy working together. That’s why we make sure all our staff are likable, friendly professionals. And of course, when you like working with someone, you want to carry on working with them, so working with us works out best for both of us.

Client Reviews