Retainer and Token-Based Support

In Summary

With token-based IT support, you can benefit from our advanced tools and techniques and our IT engineers’ experience and expert knowledge, whenever you need them, all at a cost-effective price. Token based support allows you to purchase single or combined blocks of IT services and support in advance – then use them as and when you need to.

Service Level Agreement

Retainer and token-based support comes with a full service level agreement to ensure you get the best and most cost-effective service. We scale our retainer and token-based support services so they'll grow with your business.

Tailor made tokens to suit you

Out tokens are tailor made to suit your needs. You can use your tokens for any IT support matter you choose, and you can use them for remote support, telephone support, on-site support, needs-based project work, or even training. Contact us now on 0208 997 9888 for the perfect pay-as-you-go plan for you.

Key Service features

Token based IT Support

Benefits Include:

• You’ll receive quick-response, knowledgable and friendly IT support – without the upfront costs
• You’ll have access to expert knoledge and experience of wide-range of technologies
• You’ll reduce your IT infrastructure’s downtime to a minimum saving both time and costs
• We'll provide you with a regular network health check
• We offer on-site support within 4 hours if your call is escalated
• You have full control over your IT support expenditure – and you only pay for what you use