London Help-Desk Staff
If you need more long-term IT support, take out a co-sourced support contract with Computrad and let your in-house IT support staff look after the everyday needs of your users. They can escalate the big problems to Computrad whenever they need to, and take advantage of our expert knowledge.
Help Desk Options:
Our three teams of specially-trained remote support IT help desk engineers are the heart of our help desk IT support package. Our IT support staff structure provides the most efficient and effective resolutions to your problems. Unlimited remote support is included in the standard Computrad Outsourced IT Department.
Our managed services support comprises proactive 24/7 service monitoring for errors, outages and security breaches, along with all the benefits of our remote, on-site and co-sourced packages. Our managed services also update servers and workstations regularly with antivirus definitions and critical patches to proactively prevent problems.