Apple IT Support

In Summary

Whether you’re an SME or a worldwide enterprise, we have a range of services to help you support your Mac-based IT infrastructure – and we know how important it is that Macs and servers are well-managed and reliable.

Tailored services

We can provide complementary IT support or a completely outsourced IT department or any combination inbetween. We tailor our services to suit your needs. Our knowledgable, experienced and qualified IT technicians can install and maintain complete solutions and will make sure we fully understand your business and your IT requirements. Our services are available in a variety of formats designed to suit you, including amongst others, contract-based, retainer and token-based and pay-as-you-go support.

We can offer support on the full range of Apple desktops, laptops, servers and accessories including:

• PowerMac G3
• G4 and G5
• iMac and Mac Pro
• Mac Mini
• Powerbook
• iBook
• MacBook
• MacBook Pro and MacBook Air
• Servers (XServe)
• Routers (AirPort Express, Airport Extreme)

Key Service Features

Computrad Apple IT Support

What the service includes:

• Mac to PC integration
• Secure remote access to your server (VPN)
• FTP Access
• Data backup solutions
• User/group management
• Telephone support
• Operating system support
• Mac server support
• Mac client support
• Apple software support
• Hardware support and repair
• Loan equipment
• Remote support
• Backup implementation
• Proactive monitoring and problem resolution