Services Professional Services Application Performance Assessment Service (CAPAS)

Computrad’s Application Performance Assessment Service (CAPAS)

Access the Benefits of End User Experience Monitoring

The Business Challenge

In both desktop and Citrix based environments, businesses struggle to find a happy medium between resolving application issues and initiating proactive projects to enhance the business operations.

Too often support staff find themselves working in a reactive fashion which creates a number of challenges:

Help Desks aren’t aware of application issues until a user logs a call
Limited or no visibility of the end user experience
IT is unable to identify the problem source due to the complex nature of application interactions
Compounded problems associated with managing a diverse range of applications.

Computrad can help your business overcome these challenges.

Computrad measures application performance and availability from the user’s perspective. It provides alerting, real-time data visibility and comprehensive historical reporting at session-level for problem resolution, as well as server-centric analysis for performance and capacity management.