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Employing Computrad to manage your help desk will allow your organisation to get the benefits of our extensive experience and knowledge, enabling your existing IT staff to concentrate on their core competencies without distraction and saving you time and expense.
Every type of IT infrastructure, no matter how complex, will require heavy maintenance to enable users to access everything they need to perform their daily tasks.
Outsourcing your IT with Computrad will allow you to have a state of the art network professionally installed, which we will then fully manage to keep it running at the optimum level.
It is widely thought that the combined direct and indirect costs of fully internal IT management will be 25 to 30% more than Outsourcing.
If IT management is internal, the staff can only address a certain amount of issues at any one time. After a while, the issues will be mounting up and staff productivity will be lowered. With our IT outsourcing service, our dedicated team will be using technology that constantly monitors your network to ensure this doesn’t happen.
By taking out a Computrad IT Outsourcing service, your staff will never be waiting around for IT issues to be resolved, so therefore do not get irritated and lose focus on their duties.
We will provide detailed reports on how your network has been performing and a detailed analysis of all network activity on either a monthly or weekly basis. This will give you the information source you need to make vital decisions regarding your IT infrastructure.
At Computrad, we pride ourselves on our service levels and drive them using our technical expertise. Our IT Outsourcing service will provide you with millions of pounds worth of expertise for less than the cost of a few employees.
All of our engineers are trained in the latest technologies to allow them to provide you with the best possible service. This in turn will lead to more problems getting quickly resolved and optimum efficiency of your IT systems.
IT Outsourcing services will be provided for a fixed price with a breakdown of the cost of purchasing networking hardware and the ongoing support individually, to enable more effective calculations to be made by your finance department.
Since less internally owned equipment is required, the cost of maintaining them will be considerably lower. Therefore IT Outsourcing will provide a better return on your investment whist also ensuring all of your equipment is fully maintained.
Since the technology used in the modern business world is constantly changing, ongoing internal training is always required to keep on top of this. Outsourcing your IT to us will allow you to not worry about training since our engineers are fully certified and are always obtaining knowledge of emerging technologies.
Computrad’s IT Outsourcing service will provide your managers with information regarding any issues which arise instantaneously, in addition to reports detailing how issues are dealt with.
Keeping a network stable takes a lot of work, work which the everyday IT manager may not be able to achieve in the timeframes required. Outsourcing will ensure that your network is always running at its optimum using a combination of completing the monthly required tasks and performing in depth procedures in order to improve the network as a whole.
Your IT management will be working together with our expert engineers on a day to day basis. Not only does this mean that they can rely on them for advice regarding any issues which arise, they can also benefit personally from working with our experts, improving their own technical knowledge along the way.
When your network goes down, you don't just need the very best IT support, you need it now. Computrad offer industry-leading response times.
No matter how complex your IT is, we'll provide an end-to-end solution that seamlessly integrates into your network without disruption.
We've been ranked within the top 5 IT support & managed service providers in Europe by MSPmentor, work with us and you'll see why.
We've dealt with the largest government institutions such as the US military as well some fantastic SME's and startups - whatever your size, we're ready.
"Computrad was very helpful from the very beginning when they took us as a customer."
New Client – Onboarding Review
"We had to move the whole system (including very old servers to the cloud) at the very last minute from our previous provider and Computrad (especially James Kodi) was very helpful and efficient with that, assisting us at every step."
"They (Computrad) respond promptly if we have any issues."
Remote Working User
"They (Computrad) helped every employee individually setting up new Office365."
Computrad (Europe) Holdings Ltd - Company Number: 07765328 - Trading as Computrad