24/7 365 Proactive Network Monitoring
Be alerted to network issues before your users become aware of them
Most of Computrad’s clients choose our network monitoring service for one simple reason. Clients find that it is non-intrusive and reduces data loss, fault resolution times and ultimately increases network uptime. Constant monitoring of your network allows you to track trends which aid tracking of intermittent faults and then correcting them. Network monitoring has paid for itself many times over in reduced disruption and data loss, faster fault identification and fixing; and the ability to track network performance and plan accordingly.
24 Hour Network Monitoring You Can Always Rely On
The proactive monitoring service includes three core elements:
- A daily morning safety check
- A continual and constantly recurring check of all your network’s critical elements every 5 minutes
- A 10-minute SLA response alert for your staff and our engineers.
In Summary
What the package includes:
- Business-defined mission-critical data is being backed up
- Your email is working optimally
- CPU utilisation, RAM and hard disks are operating within healthy parameters
- Antivirus software is patched regularly and kept up to date as and when releases are made available
- Servers are kept optimised and so have longer uptime and less disruption to employees
- Event log and management of critical issues are monitored so action can be taken for any potential problems which can be dealt with accordingly
Client Reviews
"Computrad are the most knowledgeable IT and Security managed services and infrastructure provider within eGaming"
Andre Allavena - Techncial Architect, Partygaming
"Computrad Europe Ltd have managed our WAN for the past 3 years, giving an excellent level of service"
Richard Thorp, IT Manager, Carrylift Group
"The Service Computrad provided has taken away many of the 'headaches' that occur with IT"
Martin Smith, Systems Manager
"Our relationship with Computrad as a service provider has developed to a level which will support our needs now and in the future"
Martin J Blundell, IT Manager
"Working with Computrad, we have achieved full control over our bandwidth and the ability to filter out applications we deem unsafe"
David Croft, Network Manager
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