Ideal IT from the ideal IT service provider
It used to be the case that IT users would wait until something went wrong, then call up the support company and get the engineers out to fix it. And that could be very costly – both in terms of pricing and damage. There are countless things that can go wrong with a network that aren't immediately obvious, but that left unattended, could cause irreparable damage.
In an ideal world IT management would be as simple as possible and would work straight out of the box. But infrastructures have become more and more complex, and maintaining them has become much more complicated, as well as costly and time-consuming. These days many businesses find themselves running to keep up when it comes to IT, instead of benefiting from their infrastructure. For most business owner or manager, the IT is something of a necessary evil. You've got to have it, someone else deals with it, and it doesn't have any real impact on the business... until it goes wrong.
Thanks to Computrad's managed services, that's avoidable.
Ultimately, the people on the front line – the banker, the sales assistant, the doctor, the soldier – don't know if the network needs a patch update. They only notice when it's not working. They don't know how to add new team members to the roster or add a new virtual desktop. And nor should they. Even if they are interested in IT, there are other more immediate, higher-priority things they should be doing... and if you've got IT staff, chances are they're working to tight deadlines on multiple projects, rather than maintaing your firewall's integrity and adding the odd patch update.
And this is where we come in. No matter what size your business, these problems can quickly become critical issues, costing you both time and money. No business wants extra overheads, but the evidence speaks for itself: it's cheaper to budget for managed services and let someone else look after everything than to pay for something you'll only use once in a while with internal overheads.
Computrad’s managed services mean you maximise the benefits of your IT service solutions while reducing your expenditure. You can select the services you want, whether it’s a managed dedicated server, managed hosting or temporary contract staff, we can provide it.
Our customers are secure in the knowledge that they’re getting the best and most cost-effective service thanks to:
With managed services you're less likely to encounter the problem to begin with. Our IT professionals spot potential problems on the horizon and prevent them from happening, ensuring your network provides the smoothest service possible.
Managed services mean you no longer to spend time on routine IT maintenance tasks – and, with dedicated networking professionals running your network, it'll run more reliably and more efficiently.
Sadly, many companies charge non-IT staff with everyday IT tasks – a risk that can result in lost data, poorly-maintained hardware, staff installing their own software on company computers, and countless other problems.
At its most basic, managed services encompass monitoring and patch deployment, but with Computrad, you can tailor your managed services contract to your specifications, whether it's just the basics, a fully-outsourced IT department or something in between.
It used to be the case that IT users would wait until something went wrong, then call up the support company and get the engineers out to fix it. And that could be very costly – both in terms of pricing and damage. There are countless things that can go wrong with a network that aren't immediately obvious, but that left unattended, could cause irreparable damage. Thanks to Computrad's managed services, that's no longer the case. And that's not all. With our managed services, your business is free to concentrate on the things that actually make you money.
At its most basic, managed services encompass monitoring and patch deployment, but with Computrad, you can tailor your managed services contract to your specifications, whether it's just the basics, a fully-outsourced IT department or something in between.
With fully managed services, you pay a fixed, per-month fee. In return, Computrad will oversee every facet of your IT, ensuring your network runs at its smoothest and dealing with any issues, whether hardware or software. Taking out a fully managed service relieves you of the burden of running your network; and you'll know that no matter what happens, you won't have to spend any more if anything does go wrong.
Our fully managed service covers:
We can tailor our service packages to suit your needs – whether they're large or small. If, however, you choose a fully managed network, almost any problems will be covered. The following areas incur an extra cost (25% less than the standard rate, thanks to your fully managed service agreement).
For the majority of customers we'll need to carry out a free IT survey before we can offer contracted services. Once we've completed our survey, we'll provide you with a report detailing our findings and any work needed to get the system to a suitable level, along with a quote for the work needed.
There are two managed service packages, standard and premium. The standard service provides all of the benefits of the fully managed service with unlimited remote support, while the premium service also includes unlimited on-site support.
If you're considering a tailored package, call us on +44 (0)208 997 9888 to discuss your requirements and receive a quote.
There are two types of contract:
Contact us now on 0208 997 9888.