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Technical Position Available – Senior Technical Consultant

 

Job Title

Senior Technical Consultant

Work Location

Computrad Chiswick Office

Description of Business

Computrad is an IT out sourcing start-up organisation with a very successful track record.

Purpose of Job

Manage and support customer Server and Network infrastructure

Main Tasks:

  • Support and Manage Existing Clients
  • Implement new projects
  • Experience of Exchange Migration and O365
  • Manage and monitor of VM servers
  • Experience of working with Professional Services Automation and RMM tools including design and prioritising and managing many open cases at one time
  • Installation, build and configure servers
  • Installation, configuration and firewall troubleshooting
  • Installation of virtual servers, management, troubleshooting & support
  • Resolve and Manage server issues
  • Troubleshooting Systems, network and security issues
  • Replace and upgrade servers, Setting up new user accounts, profiles
  • O365 migration and support
  • Excellent documentation skills and ITIL knowledge preferred
  • Rapidly establishing a good working relationship with customers and other professionals
  • 3rd level support on servers, Networks, Storage (SAN/NAS), cloud backup, VMware, design new technologies
  • Assist junior technical staff
  • Project manage own projects
  • Upsell to clients
  • Taking responsibility of issues and resolving
  • Remote and on-site Support
  • Good personal presentation and hygiene

Qualification Needed:

  • Qualified by Experience or Manufacturer accredited to carry out the above tasks

Working Hours – Monday – Friday 08:30 – 17:30
Salary – Negotiable depending on experience

Jake Simpson

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