Choosing a Managed IT Service Provider

Since MSPs will be taking control of your IT systems, it would be reassuring to know that they possess the tools and technical knowledge base or preferably, a growing technical knowledge base that can be called upon to solve any IT problem as quickly and as unobtrusively as possible. This will give you peace of mind that your systems will be monitored 24/7 and any problems will be solved by professionals who know IT inside-out.

At Computrad, we utilise industry leading technologies to proactively monitor customer networks 24 hours a day 365 days a year. We also take advantage of automation technologies to solve problems before they can even begin to affect IT Infrastructure. We ensure that our staff are trained in the latest technologies, to allow them to always offer advice and expertise to keep IT Systems running at optimum efficiency.

As with any professional industry, it can be confidently said that experience is vital. Due to the soaring market growth, many new MSPs are entering hoping to get a piece of the action. This is why it is vital for businesses looking for an MSP to consider all options and choose the best fit for their business. Managed IT Service Providers who have been in operation for 10 years or more will obviously have a substantial experience advantage over new entrants to the field. If they have a high number of happy clients from a variety of industries, it is more than likely that they will offer a high quality service.

Computrad Europe has been in operation since 1992 and there are not many managed service providers in the industry who can claim such longevity. Since Computrad have been in business for so long you can rest assured that we are reliable and deliver on what we promise to our clients. Computrad takes pride in the diverse types of clients that we manage and support and they vary from small organisations to the worlds largest IT user – the USA Military. Computrad’s industry leading service levels allow us to deliver our Managed IT Services in the most effective way possible. We provide Managed IT services to clients from a wide variety of sizes, backgrounds and vertical markets. These include Accountancy Firms, Legal Firms, Financial Services, Oil and Gas, Food and Beverages, Healthcare, Media, Banking, Insurance, Retail, Manufacturing, Pharmaceuticals, Construction to as diverse and specialist industries such as E-Gaming and Military.

It is not likely that you would want insufficiently qualified teachers to teach your children, or take medical advice from an unqualified doctor. The same train of thought should be called upon when choosing a Managed IT Service Provider. A Managed IT Service provider will typically handle everything from data backup to internet security. Entrust the wrong people with these tasks and it can only lead to decreased productivity and inevitably, loss of revenue.

Computrad are one of the industry’s most qualified manufacturer accredited partner organisations. Most of our senior network architects have worked for vendors such as Citrix, HP, Cisco, Microsoft etc. so have intimate knowledge not only technically of the latest products but also operationally understand how these organisations work and therefore know how to get the best out of the manufacturer’s when technical support escalation is required. Our engineers are constantly undergoing vendor accredited technical training and we hold the highest standards of certifications so that your organisations can rest assured that in the event of the highest level of technical assistance that we have the answer and resolution to your issues. Computrad is proud to be the only European company which are authorised to provide Networking solutions and Managed IT Services to the US Military, who demand only the most stringent and most technically capable organisations in the world to assist them.