Services Managed Services Application Delivery Managed Services

Application Delivery Managed Services

Application acceleration and WAN optimisation have become indispensable for many companies operating on a global scale or deliver time sensitive business critical application such as VOIP, Citrix and Terminal services.

There are however many types of application acceleration and WAN optimisation solutions from many different vendors Any decision-maker contemplating such a purchase must select the solution that will deliver the greatest value based on the company’s specific IT environment and business requirements.
An optimal decision should ensure that key business processes will significantly improve performance under “real world” conditions. Such a decision should also factor in the nature of the remote sites and network topologies. Computrad’s Professional Services provides a fast, yet complete, WAN optimisation and application acceleration selection service, without the need for intrusive trial deployments over the production network.

At Computrad we recognise that implementing enterprise business solutions is just one part of the equation, proactively managing and supporting them is the other. Our Application Managed Services portfolio is specifically designed to provide our customers with a complete support solution for their Wide Area Application Delivery environments. By leveraging our investment in application management tools and processes, our client benefit from: 

Business Benefits

  • Enhance application service and support capability
  • Fix the cost of running your enterprise applications
  • Derive greater value from your applications through optimisation  
  • Reduce risk by having the right resource and skills available at the right time
  • Increase and guarantee service levels to your business users
  • 24 Hour support and monitoring of all remote sites and applications
  • Computrad support and replace all supported hardware with a 4 hour support agreement
  • Service Level Agreements
  • Better leverage the skills you have in-house

Technical Benefits

  • Increase visibility and simplify troubleshooting by isolating performance issues quickly
  • Identify the true nature of traffic and differentiate between mission-critical, recreational, and malicious traffic types.
  • Monitor utilization and performance by link, application, or users.
  • Track application response times and quickly identify if issues are server or network-related
  • Establish and monitor service-level agreements for critical applications or links.
  • Identify misbehaving users and malicious traffic.
  • Provide detailed performance diagnostics.
  • Measure network peaks, averages, top talkers and top listeners, network efficiency, bytes, compression rates, bytes transferred and saved.
  • Measure response times across applications, providing network delay, server delay, and congestion metrics.

Computrad Europe LTD is uniquely positioned to offer a compelling, cost-competitive and client-intimate Managed application service. Our remote delivery model allows us to tailor services to your specific business needs and our primarily UK based teams of accredited support engineers and consultant have the tools and the skills needed to deliver a 24 hour managed service. Our portfolio of offers means that our customers can select from a range of proactive and reactive service components, including both technical and functional support.

Computrad Network Audit service

Using Computrad’s Network audit service to gain visibility in to a prospective client’s network before engaging in business, thus ensuring the deliverables can be met before engaging in business. This is an invaluable service when hosting and providing time critical business application such as Voip and Video.  
Visibility is the first step in building an intelligent network.
You can only control what you can see! When it comes to managing your WAN, a picture is worth a thousand words. With unrivalled Layer 7 classification and monitoring, our network traffic audit service provides a view of exactly what applications are running on the network and how those applications are performing.

Eliminate the guesswork and determine precisely what can cause poor application performance or is to blame for poor application performance. We will apply tools that will integrate transparently into you’re the clients network, determine how WAN and Internet resources are being used, and provide an accurate path to fix network and application performance problems.

Computrad offer an enhanced Network Audit service that includes the following:

  • Pre-configuration of equipment to clients specification
  • Delivery of units to site
  • Visit by accredited engineer to install and finalise configuration in central site
  • Skills transfer to key network staff of unit operation and reporting functions if necessary
  • De-install at end of audit
  • Production of detailed audit report and present to Managers and decision makers
  • Provide an independent recommendations on Hardware, Bandwidth and feasibility of project.

Tags

  • WAN Optimisation
  • Network Acceleration
  • Network Managed Services
  • Network Support Services

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